ReckonERP

Feature

Integrations and channels

The Sales AI Agent module lists each channel on a single Integrations page: connect it, see whether it is on, and keep keys per business. Platform checks such as SMS codes and captcha use their own integrations.

  • Messaging: website chat and WhatsApp
  • Social: Facebook Messenger, Instagram, LinkedIn and lead forms
  • Voice and SMS: Twilio, Bangladeshi gateways and an Asterisk office phone
  • Email through your mailbox, Brevo or SendGrid, with delivery events

Questions about Integrations and channels

Do I have to use every channel?

No. Each channel is off until you connect it, and each business keeps its own keys.

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